Important News and updates May 2020

Coronavirus (COVID-19) Testing Now Available For All Essential Workers

As part of the nationwide screening, COVID-19 tests are now available to all agency workers who provide services in the essential services sector. We are encouraging all agency staff to undergo testing as soon as possible. The NHS screening team will be in touch with you directly to discuss this with you.

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A large number of our clients are asking us to provide confirmation that testing for COVID-19 is underway and we would ask that you please provide us with a copy of your test results as soon as they are available. This can be done by logging into your Staffshift profile and adding the details of your most recent COVID-19 test results under the qualifications section. At this stage you will have access to upload your test results and to substantiate the details supplied.

It is important to follow government guidance at all times and if at any time you are exposed to or experience symptoms of COVID-19 you are required to immediately isolate for a period of 14 days, this includes if someone in your household has tested positive.

We would ask that you inform us of any period of isolation so that we could notify clients accordingly of exposure. Staff with persistent symptoms may need to consult NHS 111, as a repeat test may be required.


Training & Resources For Health Workers in Response to COVID-19

We have availed updated infection control and COVID-19 awareness training modules via our training provider Healthier Business, it is imperative that you undertake this test to ensure that you are following clear protocols when working.


WhatsApp Help Chat Service Now Available - Exclusive to the A24 Group

Save our number 0772 3559 602 and chat with us on WhatsApp - our friendly team is available to help, answer questions and provide information 24/7.

WhatsApp Our Agencies Directly

Support at your fingertips. It's never been easier!

  • Ambition24hours: 0738 0278 107

  • BNA: 0748 1338 295

  • Grosvenor Nursing: 0772 3489 834

  • Mayfair Specialist Nursing: 0748 1346 645

  • Nursing Services of the UK: 0744 6912 857

Chat with our friendly support teams directly via WhatsApp on your mobile or desktop.

You Can Also Try Our Other Support Platforms

Staffshift: Visit Staffshift first, for important agency updates, live chat and more

Live Chat: Use our free live chat service for questions and answers to popular topics


A24 Group Uniform & ID Policy

Please ensure that you do not wear your uniform when travelling to and from work. It is important that you keep your uniform in a separate bag and wash it after every shift.

It is imperative when you work for any of the agencies in the A24 Group that you wear the correct branded uniform, lanyard and ID.

If you want to contact us directly or need different sizes, please email uniforms@a24group.com


COVID-19 Personal Protective Equipment (PPE)

Note: we are currently experiencing sustained transmission across the UK.

Please see guidance concerning the use of personal protective equipment (PPE) by health and social care workers, in the context of the current COVID-19 pandemic.

We will keep you informed as we receive new information and guidance.

Yours sincerely,
The A24 Group Team


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